Terms & Conditions

Images & descriptions

I take a lot of care in ensuring that my photography and text are a true representation of the products so that you receive items that you are happy with, however, please bear in mind that colours may appear differently on screens due to image editing and slight variations may occur in the dye process.
If you would like a sample of the wool you have chosen before the knit is started, please get in touch via email emily@knittingandknots.co.uk and I can arrange for a swatch to be sent via post to you.

Ready Made

Each of our ready to go items are lovingly hand made in my own time at my house in Horley, Surrey and quality checked once finished and before dispatch. Due to the hand crafted nature, no two pieces are exactly the same. Every item will have it’s own unique elements.

Patterns

All pattern are for personal use only and must not be distributed or sold on. All designs on this website and associated with Knitting and Knots are copyright, if you wish to sell any finished products from patterns bought via this website or Ravelry, please ensure you have tagged Knitting and Knots either by linking this website or my instagram page.

Returns

We hope you are completely happy with your Knitting and Knots purchase but if you are not satisfied and would like to talk about returns, please feel free to contact us on emily@knittingandknots.co.uk and we can discuss the issue and come to an agreement on how best to address it.

Bespoke Items

If an item is created to bespoke criteria, that is to say if it has been made to specific size or colour then it is not eligible for a refund. Please do bear this in mind when ordering.

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